We appreciate that choosing an app is a big decision. Because we know how robust our audio tour guide platform is we are happy for you to try it out before you make a commitment. The following eight steps explain how the process for creating our GPS-triggered audio trail apps works.
1Quick Response. Following your initial enquiry we will get back in touch within 24 hours to fully understand your requirements, answer any questions and confirm costs. Get in touch.
2Trial period. Before committing to a GPS triggered audio tour app we can set you up with a test version on either iOS or Android. We are confident in our software and we want you to be too. Confirm up to 3 locations (lat/longs to be in digital format e.g. 51.123456,-1.234567) and audio files (MP3 only), and we’ll do the rest.
3Content creation. We have produced over 150 different audio trails, so we know a thing or two about creating engaging audio tours. Let us handle scriptwriting, oral reminiscences, voice overs, recording and production. Alternatively, if you are happy supplying the audio yourself, great, many clients do. We are happy to offer our advice to ensure your audio is the best!
4Content upload. Our payment terms are 50% upfront and 50% once you’ve signed off the app (after testing). Once in receipt of your first payment we will give you access to our intuitive Content Management System (CMS) so you can start creating your trail(s) and upload your content. Digital training materials will be provided.
5App development. All of our apps have the same layout, this helps to keep costs down. Your content and app icon make it unique. We can also configure certain settings e.g. fixed order triggering, too. Once you have confirmed your app icon we will share the app with you within 5 working days. We use Apple’s Testflight app to share iOS builds for testing. Android apps can be shared by a link.
6Testing. Now you can fully test the app and your content out on site. You may find a few locations need a bit of tweaking to ensure the coordinates and trigger radius are just so. No problem. Locations and audio files can easily be updated in the CMS.
7Go Live. Once testing has been completed the apps can be finalised. For public-facing apps i.e. self guided walking tour apps they will be published to the App Store and Google Play. We’ll ask you to supply all the information (e.g. app description, keywords etc) required to get it live. If you are a tour guide company and will be playing the audio commentary over your vehicle’s PA system we will ensure only you have access to the app to protect your investment.
8Support & Maintenance. We charge an annual fee for hosting, maintenance and updates. In return, we will respond to all support issues within 24 hours and aim to fix any bugs (in the unlikely event something does go awry) within 5 working days as part of our agreement. So, if a bug is introduced when Apple and Android release new versions of their Operating System you know you are covered.
“Dan Boys at Audio Trails is an excellent collaborator, creative and a good listener. He is able to support a project with a consummate professionalism which gives you confidence. That he is a pioneer in the field and possesses endless enthusiasm for the work at hand is just what is needed when muddling through the beginnings of a project. We highly recommend his services.”
Patrice Johnson Project Co-ordinator Witton Lodge Community Association
We pride ourselves on delivering top-notch customer service. Get in touch to start a conversation.