Creators of digital visitor experiences & location-aware storytelling. Heritage | Interpretation | Education | Trails | 01773 835569


App privacy policy

This privacy policy governs your use of iOS and Android apps developed as part of Audio Trails Ltd ‘Welcome To‘ software.

What permissions does the Application ask to access ?

This app asks your permission to use your device’s location to give location-based services, such as the ability to locate yourself on the map, identify how far the device is from points of interest listed within the app, and to trigger rich content pages when the device falls within the trigger zone ( a pre-determined distance) of a point of interest. This data is not stored or shared.

This app may also ask your permission to access the camera if using one of the camera-based functions i.e. souvenir photo, SUPERimpose etc. In this instance the app needs to access the camera in order to take a photo and/or view an image in the camera view.

What information does the Application obtain and how is it used?
User Provided Information

The Application does not require you to provide any specific information.

Do third parties see and/or have access to information obtained automatically by the Application?

Only aggregated, anonymized data is periodically transmitted to external services to help us improve the Application and our service. This includes the data automatically sent to the crash reporting service Crashlytics. For more information about the data collected by this service, please refer to the Crashlytics privacy policy under the following web address: http://try.crashlytics.com/terms/privacy-policy.pdf In addition, the Application periodically transmits data to the Answers analytics service. For more information about the data collected by this service, please refer to the Answers privacy policy under the following web address: https://answers.io/img/privacy.pdf

 What are my opt-out rights?

You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

Data Retention Policy, Managing Your Information

We do not retain any User Provided data. We do not retain retain Automatically Collected information. If you would like the information collected by Crashlytics crash reporting service to be deleted, please refer to the Crashlytics privacy policy under the following web address: http://try.crashlytics.com/terms/privacy-policy.pdf. If you would like the information collected by the Answers analytics service to be deleted, please refer to the Answers privacy policy under the following web address: https://answers.io/img/privacy.pdf

Children

We do not use the Application to knowingly solicit data from or market to children under the age of 13.

Security

We are concerned about safeguarding the confidentiality of your information. We limit access to this information to authorised employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches. For more information related to the security of the information collected by the Crashlytics crash reporting service, please refer to the Crashlytics privacy policy under the following web address: http://try.crashlytics.com/terms/privacy-policy.pdf. For more information related to the security of the information collected by the Answers analytics service, please refer to the Answers privacy policy under the following web address: https://answers.io/img/privacy.pdf

Changes

This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

By using the Application, you are consenting to us using the collected information as described in this Privacy Policy.

Contact us

If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us.