Sometimes it’s best just to use your customer’s testimonial as the whole case study…
Rothbury Parish Council commissioned AT Creative to develop an app for a short walking trail around 8 historic sites in our town, delivered to coincide with the coronation of King Charles III.
The interaction with AT Creative was outstanding from the start. The developer quickly got to grips with our requirements, which enabled us to refine and prioritise these in order to quickly agree an outline design and cost for the app. Thereafter we worked closely and at pace with the developer to generate all of the artefacts (audio, text and images) and supporting data (GPS coordinates, trigger criteria, transition details) needed to get a test rig up and running.
What was so reassuring throughout was that there were never any surprises – we were informed all the way through the process what was coming next, what was needed and what to expect. This gave us confidence as most of us are IT novices.
The level of support and responsiveness during testing were first rate and the adjustments and snags identified on Apple and Android were applied/resolved almost immediately. Preparations for go-live were similarly pretty slick and AT Creative clearly explained what was required from us and when/in what order things needed to happen, so the transition into live was remarkably smooth and painless.
Overall, our experience during all phases of development and implementation has been fantastic. AT Creative have been fast, agile, conscientious and thorough. They provided excellent value for money and a quality product. Most importantly, the feedback from members of the public using the app has been brilliant – the look and feel, navigation and functionality have all drawn praise. I would unreservedly recommend them to others wanting to commission similar development work.Peter Colquitt, Rothbury Parish Council